From Retail to Restaurant Leadership | Jeremy Riess | Launch Point Leader Podcast

What drives someone to leave a decade in retail and H.R. to pursue franchise ownership? In this episode, host Lori May sits down with Jeremy Riess, VP of Operations at Chick-fil-A Murfreesboro, to talk about his journey from corporate life to entrepreneurship and how he’s using his leadership to build people, not just business.

Jeremy shares how his childhood side hustle and passion for impact evolved into a long-term goal of becoming a Chick-fil-A owner-operator. With refreshing honesty, he discusses what it’s really like to start over, learn from 15-year-old team members, and build a culture where every “little thing” makes a big difference.

 

What You'll Learn:

✅ Why grit, humility, and long-term vision matter in leadership

✅ How Chick-fil-A’s culture reshaped Jeremy’s understanding of impact

✅ The “balloon moment” that reminded him why small acts of care go far

 

🎙 Podcast Quote:
“Your growth is in your hands. You have the opportunity to step into this role and really own it.” – Jeremy Riess

Want to hear more from future business leaders? Have a question for Lori and Beau? Submit your letter at  advice@launchpointleader.com or LaunchPointLeader.com/podcast and follow us on social media!

Connect with us:

• Website: https://launchpointleader.com
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• TikTok: https://www.tiktok.com/@launchpointleader 
• Linktr: https://linktr.ee/launchpointleader 

 

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